You can cancel an order until it has not been packed in our Warehouse on App/Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made
How will I get a refund for the order I cancelled or returned?
Here are the steps for getting a refund on the cancelled order:
1. Once the resolution is set for refund, we will soon move ahead with the refund.
2. Refund will be done by the same method we received the payment in. In exceptions, we may ask you for the account details.
3. You can opt for store credit as well and use the amount for future purchases with us.
4. Your refund amount only includes price of items of the returns accepted post validation by our quality team.
5. Your refund amount will not include any shipping charges or for/against any promotional vouchers used at the time of order.
When will I get my refund?
Kindly take a look at the following to know about receiving your refunds:
1. You will receive a refund anytime between 7-21 working days.
2. The refunds generally are done earlier than the mentioned time.
3. The refunds are always dependent on banks, payment gateways, etc
4. finally u get full refund only on prepaid orders , and when the items not delivered and still in our store